AJB Solutions Delivery
AJB recognizes that no two merchants are alike. An integrated payment solution designed for one merchant will NOT fit the environment of another. Payment needs including banking relationships, Point-Of-Sale (POS) vendors, PIN pad devices, authorization types, and a host of other options vary from vendor to vendor. In addition, merchants evolve over time and may require changes to the initial payment configuration. For example, a merchant may negotiate a better transactions rate with another bank or they may wish to add a backup system to accommodate new expansion plans.
AJB’s Solutions Delivery team makes customization and transformation easy for our customers. Typically, a new sale or enhancement will be completed by AJB’s Sales organization and then passed on to the Solutions Delivery team for implementation. The Solutions Delivery team studies the details of each opportunity and builds the custom solution. After testing and implementation, the Solutions Delivery team delivers the opportunity on to the AJB Support organization for on-going 24/7 support and maintenance.
Benefits of Using AJB Solutions Delivery
Technical Experts Years of experience using C, C++, C#, Visual Basic, .Net, Linux, OS2, DOS and Windows have prepared AJB to tackle any programming challenge. AJB elected to use the most popular standards to meet the requirements of most merchant environments and allow customers to manage their system independently.
Security All AJB employees go through a security check prior to an offer of employment and all employees must sign off a PABP acknowledgement to reinforce the security imperative.
End to End Solution The Solutions Delivery team at AJB covers all aspects of an integrated payment solution giving merchants peace of mind that their payment system will work on day one.
Value Priced AJB’s Solutions Delivery hourly rates are competitively priced to pass savings on to customers.
Exposure to All Banking Formats and Standards AJB works closely with all North American and European processors allowing merchants to select their banking partner with the security of knowing that AJB can make the necessary interconnections. AJB also maintains close relationships with Visa, MasterCard, Amex, Discover, and other smaller credit institutions.
POS Assistance AJB works with all major POS vendors. To make installations easier AJB assists merchants when connecting a POS system to an AJB product.
Payment Experts AJB is a payment focused company. AJB has delivered RTS, RPM and FiPay products to over 125 large retail, hospitality, hotel and restaurant customers. AJB knows the challenges of the payment industry and can anticipate issues before they emerge.
Consultation As experts in the payment industry, AJB is in the position to guide merchants on the optimal implementation of a payment system and the partners to select. AJB meets customers to provide assistance when requested.
Multi-Functional Team AJB’s Solution Delivery is a cross-functional team with expertise in all aspects of payment systems. AJB does not rely on third parties to complete tasks; Solution Delivery gets the job done, keeping the customer happy.